About DataColada

Professor holding a laptop with a sleeping dog

Who we are

DataColada blends years of experience in human-centred design, development and data science to create Salesforce solutions that deliver exceptional digital experiences to customers, employees and partners. We believe in doing things right, the first time and every time. Our expertise in the not-for-profit, education, healthcare and professional services sectors demonstrates our commitment to helping those who positively impact our world.

Our values 

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Be customer centric and create value

Always start with the customer and work backwards. Spend the time and effort to truly understand where the customer sees value and let creating value drive internal decisions.

Deliver results to the highest standard

Focus on delivering customer outcomes by pushing ourselves to the highest quality standards and insist on the same in the work that comes from our team

Challenge the status quo

Each person has a unique perspective and value to bring so speak up when you see something that we can improve. Don’t think we have to keep doing something simply because that’s the way things have been done.

Manage Expectations

Managing expectations accurately removes frictions and creates a sense of trust and collboration with the customers and teammates.

Do more with less

Solve intricate problems by stripping away layers of complexity and focusing on the essentials. Be frugal with the resources and find ways to accomplish more with what you have first before asking for more.

Continuous Innovation

Innovation is at our core. We constantly look for new ideas and new ways to solve problems in everything that we do.

Provide Transparency

Providing transparency internally and externally empowers solid decision making. There should be no hidden agendas or unrealistic promises

What makes DataColada different?

DataColada logo and the text We are Builders
Image of the Salesforce Platform showing several bubbles - Sales, service, marketing, apps, analytics and communities

We start with the best platform for your needs

 Our team of seasoned experts begin by analysing what you need and want. We then craft a solution using as many of the standard Salesforce Clouds as needed.

We have certified skills and experience in Sales, Service, Marketing and Community clouds.

The we extend the power of Salesforce with AppExchange products and connectors

Many of the solutions we build for our customers involve requirements around creating email marketing, interactive forms, payments and much more.

We have extensive experience with AppExchange providers and can recommend the best fit for your specific solution needs.

A variety of applications available on Salesforce Appexchange surrounding the logo
A collection of applications surrounding the DataColada logo

And we have bespoke applications and prebuilt integrations 

Things we have built for other customers like the AWS connector to S3 for large file storage or integrations with the major Australian banks will benefit your team as we take time , effort and risk out of the equation for these functions in your project.

DataColada logo followed by We are Guides

DataColada’s Digital Transformation Journey

We take the long-term view and see our relationship with as a journey where your organisation goes through phases to build more and more value over time.

Platform

Gain efficiencies and costs savings while setting your organisation up for future success by consolidating onto the Salesforce platform for a 360 view of the customer.

Personalisation

Now that your have all your customer data on a single powerful platform, it’s time to start using that data to create personalised one to one marketing communications and captivating online portal experiences.

Business Model Innovation

More than just meeting your core business requirements, you can use Salesforce to digitise other processes to create new revenue streams – add new fees for service or meet your mission in completely new ways.

Prediction

Use Salesforce Einstein or combine data sources in AWS Sagemaker to predict your customers next moves and delight them in completely new ways.

A graph showing the digital transformation journey. Showing in order, Platform, Personalisation,  Business model innovation and then prediction
DataColada logo folllowed by We are Experts
A image showing DataColada's Methodology. With the steps: Discovery, Design, Build, Test & Deply and Support.

The DataColada Hybrid-Agile Methodology

Our experience in delivering over 200 successful projects has led to our methodology that ensures your project will be successful too. Here are just some of the best practices we follow that will benefit you:

We invest extra time up front

The extra time we spend in pre-sales and discovery helps ensure we fully understand your requirements so we can deliver a project that aligns with your expected outcomes.

We provide fixed price contracts

Because we know more about your requirements up front, we can confidently provide a fixed or partially fixed price. This reduces your risk and makes it much easier for you to budget and plan.

We focus on collaboration and transparency

Our methodology includes process and tools to increase collaboration and sharing during the design and build phase. This helps ensure the product is tailored to fit with less surprises. And your team becomes more with the solution so change management is less of a risk.